Domestic (Australia) Shipping FAQ:
Q: What is the shipping time for Regular Post?
A: For regular delivery your item should arrives within 5 days. If you haven't received your item after 7 days of the ship day, please contact us asap.
Q: What is the shipping time for Express Post?
A: For Express Post it should arrives between 1 - 3 days. If you haven't received your Express post after 5 days of the ship day, please contact us asap.
Q: Which courier will deliver my order?
A: Most of the deliveries are taken by Australia Post or Fastway Courier.
Q: How do I know my item is shipped by Fastway Courier?
A: If your tracking no. is start with VA, XA or RA.
Q: How can I track my Fastway shipment?
A: Please visit www.fastway.com.au
International Shipping FAQ:
Q: What is the shipping time for international shipping?
A: For international shipping, it usually take 14 Business Days (20 days)
Q: How can I track my international post?
A: You can only track your order after your local post office received your parcel.
Q: How you ship my order?
A: We ship most international order by Australia Post registered post service.