Domestic (Australia) Shipping FAQ:

Q: What is the shipping time for Regular Post?

A: For regular delivery your item should arrives within 5 days. If you haven't received your item after 7 days of the ship day, please contact us asap.

Q: What is the shipping time for Express Post?

A: For Express Post it should arrives between 1 - 3 days. If you haven't received your Express post after 5 days of the ship day, please contact us asap.

Q: Which courier will deliver my order?

A: Most of the deliveries are taken by Australia Post or Fastway Courier.

Q: How do I know my item is shipped by Fastway Courier?

A: If your tracking no. is start with VA, XA or RA.

Q: How can I track my Fastway shipment?

A: Please visit www.fastway.com.au

International Shipping FAQ:

Q: What is the shipping time for international shipping?

A: For international shipping, it usually take 14 Business Days (20 days)

Q: How can I track my international post?

A: You can only track your order after your local post office received your parcel.

Q: How you ship my order?

A: We ship most international order by Australia Post registered post service.